Privacy Policy

By using our platform, you consent to our privacy policy and agree to its terms. This policy applies to all information collected through our cryptocurrency exchange platform and related services.

Welcome to Cryzed, your trusted cryptocurrency exchange platform. At Cryzed, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our cryptocurrency trading services.

  • What Information We Collect

    When you use Cryzed's cryptocurrency exchange platform, we may collect the following information:
    • Personal Information
      Your full name, email address, and phone number
      Government-issued identification documents for KYC verification
      Profile photo and address information
    • Trading & Transaction Data
      Cryptocurrency wallet addresses and transaction history
      Trading patterns, order history, and portfolio information
      Payment method details and banking information
      Device information and IP addresses for security purposes
    • Platform Usage Data
      Time, date, and frequency of platform interactions
      Feature usage patterns and preferences
      Support communications and feedback

  • How We Use Your Information

    We use your information to:
    • Facilitate secure cryptocurrency trading and exchanges
    • Verify your identity and comply with KYC/AML regulations
    • Provide personalized trading insights and market analysis
    • Enhance platform security and prevent fraudulent activities
    • Improve our services and user experience
    • Send important updates about your account and transactions
    • Comply with legal and regulatory obligations
    We never sell or rent your personal data to third parties for marketing purposes.

  • Data Security & Protection

    Your security is our top priority. We implement industry-leading security measures including:
    • Advanced encryption for all data transmission and storage
    • Multi-factor authentication and cold storage for digital assets
    • Regular security audits and penetration testing
    • Strict access controls and employee background checks
    All sensitive data is encrypted and stored on secure servers with restricted access.

  • Cryptocurrency Transactions

    Blockchain transactions are public by nature. While we don't publish your personal information, your wallet addresses and transaction amounts may be visible on public blockchain networks. We take measures to protect your privacy by:
    • Using secure wallet generation practices
    • Implementing privacy-focused transaction routing where possible
    • Never linking your personal identity to public blockchain data

  • Third-Party Services

    Cryzed may integrate with trusted third-party services including payment processors, blockchain networks, and compliance verification services. We ensure these partners maintain high data protection standards and only share necessary information for service delivery.

  • Your Rights & Control

    You have the right to:
    • Access and review the data we hold about you
    • Correct or update your personal information
    • Request deletion of your data (subject to legal requirements)
    • Export your trading data and transaction history
    • Withdraw consent for non-essential data processing
    To exercise these rights, contact us at support@cryzed.com.

  • Regulatory Compliance

    As a cryptocurrency exchange, we comply with applicable financial regulations including:
    • Know Your Customer (KYC) requirements
    • Anti-Money Laundering (AML) regulations
    • Tax reporting obligations where required
    • Data protection laws in jurisdictions we operate
    We may be required to share information with regulatory authorities when legally obligated.

  • Age Requirements

    Cryzed is only available to users who are 18 years or older. We do not knowingly collect personal information from minors. If we discover that a minor has created an account, we will immediately suspend the account and delete all associated data.

  • Policy Updates

    We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you through email or prominent notices on our platform. Your continued use of Cryzed after such changes constitutes acceptance of the updated policy.

  • Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
    Email: support@cryzed.com
    We're committed to addressing your privacy concerns promptly and transparently.